SOTA Cloud <> Pearl Integration Issues

Incident Report for SOTA Cloud

Resolved

This incident has been resolved.

Posted Dec 03, 2025 - 11:11 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 03, 2025 - 10:58 PST

Identified

SOTA Cloud is currently experiencing issues related to our Pearl integration. Customers with Pearl Second Opinion may notice delayed/missing A.I. findings while the issue is being resolved. Customers may also notice a performance impact. A fix is anticipated shortly.

Posted Dec 03, 2025 - 10:19 PST

This incident affected: US Production Cluster and Beta Cluster.