All Systems Operational

Uptime over the past 90 days. View historical uptime.
US Production Cluster Operational
90 days ago
100.0 % uptime
Today
Beta Cluster Operational
90 days ago
100.0 % uptime
Today
Customer Checkout and Billing Operational
Stripe Checkout.js Operational
Stripe API Operational
Email and Messaging Services Operational
SendGrid API Operational
SendGrid API v2 Operational
SendGrid API v3 Operational
SendGrid SMTP Operational
Twilio SMS Toll-Free, North America Operational
Twilio SMS Long Code, North America Operational
Twilio SMS, APAC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Layouts display issue impacting small subset of SOTA Cloud users
Resolved - This incident has been resolved.
Dec 4, 09:50 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 09:35 PST
Identified - We’re currently experiencing an issue with layout access in the bridge shortcut view that is affecting a very small subset of SOTA Cloud users. We’ve identified the cause and will be releasing a fix shortly. In the meantime, you can start exams by navigating to the Home screen after bridging and using the buttons there.

An update will be posted to the status page when the fix is available - ETA under one hour.

If you need further assistance, please contact our support team at (888) 266-7682, option 2, then option 2.
Dec 4, 08:09 PST
Dec 3, 2025
SOTA Cloud <> Pearl Integration Issues
Resolved - This incident has been resolved.
Dec 3, 11:11 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 10:58 PST
Identified - SOTA Cloud is currently experiencing issues related to our Pearl integration. Customers with Pearl Second Opinion may notice delayed/missing A.I. findings while the issue is being resolved. Customers may also notice a performance impact. A fix is anticipated shortly.
Dec 3, 10:19 PST
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

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